What is Cashout, and how can I use it?

The Cashout function provides the ability to have more control over your bet. The amount a player can Cashout is determined by an algorithm that calculates the probability of a win. The higher the possibility, the higher the Cashout amount is, and vice versa. The Cashout function can be used in case of uncertainty around your bet, providing a quick option to generate winnings or cut losses.

Important Notes

When is Cashout available?

The Cashout function works with an algorithm; thus, if the chances of winning are high, the Cashout will be available, but if the chances of winning are relatively low, the Cashout function may not be available.

Important Notes

Can my Cashout request be declined?

That may occur due to the Cashout function not being available. That usually results from low chances of win or markets being temporarily closed.

Important Notes

Why is my bet pending?

The pending status of a bet may occur right after placing the bet. That happens because traders are reviewing the bet. A few examples for a betting review are:

• Lower league matches.
• Bets placed on high stakes.
• Potentially wrong odds when placing the bet.

After a decision is made from the trader's side, the bet is approved and goes to status open or reject, and the relevant status is also applied.

Important Notes

What should I do if my bet is settled incorrectly?

In such cases, the best approach would be to contact Customer Support via Live Chat or email, providing the Bet ID and details about the bet.

Important Notes

What kind of bets are available?

We provide various markets both for single and multi-bet. Some examples include 1x2 market, Over/Under, Player props, and many more.

Important Notes

Am I able to modify the way odds are displayed?

Yes, you can do so in the menu of the Sportsbook page. Once you scroll down, under the Top Leagues and Menu sections, you will find the option to switch between three odds formats (Decimal; Fractional; American) on the left side of the page or in the Settings.

Important Notes

Do you provide live streaming?

Unfortunately, we do not provide live streaming in our Sportsbook.

Important Notes

What happens if one of the selections in my accumulator is voided?

In such cases, the specific section is settled as void and is priced at 1.00 odd. The remaining sections are still valid, and in case of a win, the winnings are added to your gaming account.

Important Notes

What would happen to my bet if an event was canceled?

According to our Terms and Conditions, if an event is canceled or interrupted, we need to wait up to 48 hours for official confirmation that the event won't be played in the near future.

Important Notes

How do I place a bet?

You can place a bet within a few clicks. All you should do is follow these five easy steps:

• Access the Sportsbook page, where you will see a collection of events for placing a bet.
• Select the event of your choice.
• Once you have determined your desired event, you can pick the fixture or market where you want to place a bet.
• Enter the stake of your bet.
• Click on the 'Place Bet' button.

Important Notes

Where can I check my open bets?

You can view your recent bets in the 'My Bets' section on the Sportsbook page, accessed through the navigation bar on the left side of the Home Page.

Important Notes

When will my bet be settled?

Bets are settled when we get official confirmation from the provider. Usually, the process is relatively quick, but sometimes a delay can happen because of unforeseen events or due tothe large volume of bets placed.

Important Notes

What is a Bet Builder?

Bet Builder is another excellent function created for customers to have more control over their bets. Using the bet builder, customers can combine different markets from an event the odds from each market are multiplied. The difference between Multi-Bet and bet builder is that bet builder provides the ability of a unique combination in a single event, while Multi-Bet has restrictions there.

Important Notes

Where can I see upcoming events?

In our sportsbook section, you can browse through various sports from different countries and markets. For better navigation, there are sections such as Live Now, Highlights, and Upcoming events.

Important Notes

What is the minimum bet amount?

The minimum bet amount is the smallest amount you can stake. The minimum bet amount is 0.1 EUR / 40 HUF / 1 NOK / 0,45 PLN / 0.2 NZD / 0.15 CAD / 0.1 USD / 2.5 CZK / 0.15 AUD / 0.1 CHF / 14,4 ISK / 12 RSD or the currency equivalent. If your stake is too low, once you confirm the bet in your bet slip, you will see an error message.

Important Notes